The cleaning products we use are formulated to achieve maximum cleaning effectiveness, while at the same time exceeding all environmental and safety requirements. The cleaning chemical program results in several direct benefits to you, including:
The cleaning products we use exceed the requirements of all EPA and OSHA government regulations enacted to protect the environment and the safety of those that work in or visit your facility. Almost all of the chemicals we use are premixed by the manufacturer. That means we've virtually eliminated the possibility of improper dilution of cleaning solutions.
We ensure consistency by establishing:
Material Safety Data Sheets are readily available, at each job site, to employees and to SPITFIRE SERVICES GROUP LLC customers. Our local suppliers have instituted their own quality assurance programs to ensure products meet design specifications and are labeled to meet the strictest standards for label content and warnings.
All employees receive mandatory training on chemical usage during orientation. Additional training occurs when the employee is assigned to a location. Supervisors verify employee knowledge of proper chemical usage, continuously monitoring and reinstructing as necessary. Consultants are available 24 hours a day for product-use, application and procedures inquiries.
Consistent with our corporate philosophy, we have standardized the equipment used by our service workers. Standardization of equipment provides several key advantages to our customers including:
We continually search for the best possible cleaning equipment, from high efficiency dust cloths to self-propelled space vacuums that save time and increase productivity. We consult with our suppliers' frequently to obtain the latest data on new equipment technology.
Maximizing the benefits of the equipment and chemicals used in our work processes has required the development of standard cleaning techniques. SPITFIRE SERVICES GROUP LLC's cleaning procedures guarantee that our equipment and chemicals perform to their maximum capabilities at every facility.
Why are we so particular about our chemicals, equipment and methods? Simply because there is more at stake than just appearances. Improper cleaning procedures in restrooms, for example, can leave infectious bacteria on surfaces and pose potentially dangerous health hazards to your facility's occupants and visitors. We have a corporate commitment to provide cleaning services that consistently exceed our customers' expectations. And we take that commitment seriously.
We treat all of our employees as professionals. Our training program provides our employees with the skills and knowledge they need to deliver efficient, dependable service to our customers. Each employee is given a specific responsibility, and is individually recognized for accomplishments. The orientation of a new employee consists of principally on-the-job training. We make sure that every SPITFIRE SERVICES GROUP LLC employee is:
During the start-up phase, SPITFIRE SERVICES GROUP LLC Operations Manager and on-site Manager/Supervisor conduct training sessions at our customers' locations for all SPITFIRE SERVICES GROUP LLC employees who will be working at the job site. The agenda includes:
Training for service workers is conducted during regular working hours and concentrates on specific work tasks. The Operations Manager and on-site Manager/Supervisor will perform the following assignments: